1)Shengtong Intelligent Laser Equipment Group is responsible for free installation, commissioning, and free training of user technicians for equipment purchased by customers to ensure that users can master the operation methods of the equipment as soon as possible and put it into use as soon as possible;
2)Shengtong Intelligent Laser Equipment Group provides a one-year free warranty and lifetime maintenance for the products purchased by users. During the warranty period, if the equipment fails and the parts are damaged (except for human factors and force majeure factors), our company will be responsible for free repair, and the required replacement parts will be provided by the company free of charge (except for consumable parts). After the warranty period, the maintenance will only be charged at the cost price;
3)Users will enjoy free software upgrade services for life from the date of purchase.
4)After-sales services response time is 8 hours. After receiving the user's repair call, the after-sales engineer will give a clear reply or arrive at the equipment site within 24 hours. The fault is not eliminated, and the maintenance personnel will not be evacuated;
5)Shengtong Intelligent Laser Equipment Group will conduct regular return visits to all customers every year and provide technical support services at any time. Service concept, to satisfy customers, to provide customers with first-class products, first-class quality and first-class service.
